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SMITH BROS & WEBB LIMITED will be exhibiting at the forthcoming Euro Bus Expo 2008 which takes place from 4th - 6th November at Birmingham's NEC. National Sales Manager Neil Widdowfield and his team look forward to meeting you and discussing your bus and coach washing requirements at Stand A34 in Hall 5.

SMITH BROS & WEBB LIMITED will, once again, be exhibiting at the annual Commercial Vehicle Show. This years show takes place at Birmingham's NEC between 15th-17th April, and National Sales Manager Neil Widdowfield and his team will be available to discuss SMITH BROS & WEBB LIMITED's range of Britannia commercial vehicle washing systems and related services. If you are planning to install or replace a vehicle wash then please visit us in Hall 7, Stand 261.

SMITH BROS & WEBB LIMITED are pleased to announce the appointment of Ian Palmer as the new Field Operations Manager. In this new role Ian will take full managerial responsibility for the Service & Installation of all our products. He will also be responsible for the further development of this area of the business.

Neil Widdowfield has joined us as National Sales Manager having previously worked at Yorkshire based bus manufacturer, Optare. Reporting directly to John Bennett, Managing Director, Neil will head up the company’s Sales & Marketing functions.

Initially focussing on the Bus and Truck arena, Neil says “Operators across all areas are paying more attention to the image of their fleet. Our Britannia range of products offer reliable, economical and environmentally friendly solutions to ensure vehicles present a clean, professional image when working.”

SMITH BROS & WEBB LIMITED are delighted to announce the appointments of 2 new key personnel.

Antoni is charged with the development of the technical department to ensure it can continue to efficiently support the current level of projects and contracts. He is also tasked to maintain the technical integrity of our products as well as ensuring these products are further developed.

Alan's key responsibility will be to manage the customer relationships in his designated area, thereby maximising the sale of new Britannia equipment. Alan brings to us a wealth of experience of selling capital equipment, particularly into the bus industry.

SMITH BROS & WEBB LIMITED will be exhibiting at the Coach & Bus Live 2007 show, which takes place from 10^th-11^th October at Birmingham’s NEC. We will be located at stand number J30 in Hall 17, and our staff look forward to meeting you to discuss your requirements.

It’s onwards and upwards for SMITH BROS & WEBB LIMITED, who enter their new financial year with a record order book. Commenting on the ongoing workload, Managing Director John Bennett says “This situation highlights the tremendous potential of the business. Our products and services are in demand and the level of business we are currently winning has by no means reached it’s limit.”

Apart from their ever popular range of wash plants for road going vehicles, such as the Britannia Strong gantry wash and Britannia Streamline drive through wash, the company’s order book has been swollen by a succession of contracts in the railway industry, including projects in the UK, South Africa, Malaysia and most recently a contract for multiple train washes in Turkey.

Having already received orders in 2007 for two new train washes in the UK, Warwickshire based commercial vehicle wash manufacturer SMITH BROS & WEBB LIMITED have further bolstered their rail industry order book following the award of prestigious international contracts for train washes in South Africa and Malaysia.

The South African contract has been awarded by Bombardier Transportation on behalf of Gautrain, the mass rapid transport system that will initially link Sandton and Johannesburg’s OR Tambo International Airport in preparation for the World Cup in 2010. SMITH BROS & WEBB LIMITED are to supply an 8 brush Britannia train wash plant with front / rear cab washing features.

The contract for the Malaysian train wash has been awarded to SMITH BROS & WEBB LIMITED by YTL Corporation on behalf of KTMB (Malaysian Railways Limited). The wash facility, to be located at KTMB’s Sentul depot will consist of an 8 brush Britannia unidirectional train wash plant capable of side, front and rear washing of 3 and 6 car train sets.

SMITH BROS & WEBB LIMITED will be co-operating with local businesses during the installation phases of both projects in order that domestic resources in both South Africa and Malaysia can be utilised for installation of the wash plants under the supervision of SMITH BROS & WEBB LIMITED’s own engineers.

SMITH BROS & WEBB LIMITED have secured orders to supply automated train wash equipment at the Holbeck stabling Point in Leeds and on the Docklands Light Railway (DLR) in East London.

The Holbeck train wash is being built on behalf of Northern Rail Ltd, and consists of an eight brush two pass unidirectional acid wash plant. This is a re-establishment of a former train wash facility at Holbeck, and the new Britannia wash plant will be configured in such a way that the existing washpad can be utilised with minimum civil works.

The new train wash for the Docklands Light Railway has been ordered by Serco Docklands on behalf of DLR and will be installed at the Beckton depot. It will consist of a four brush Britannia wash plant and moving gantry unit able to wash the sides, front and rear of the trains. The wash will be designed to clean at least 30 trains a day in any combination of 1, 2 and 3 carriages. This installation is part of a larger project for the construction of three additional sidings at the Beckton depot.

SMITH BROS & WEBB LIMITED will, as usual, be exhibiting at this years Commercial Vehicle Show which runs from 24^th-26^th April at Birmingham’s NEC. Our staff look forward to meeting you at Stand 2141 in Hall 2 to discuss your current and future vehicle washing requirements. Please contact our Sales Office in Alcester if you require assistance with registration or would like to arrange to meet with our staff at any specific time during the show.

SMITH BROS & WEBB LIMITED are pleased to announce their participation in the forthcoming Railtex exhibition, which is to be held from 20^th-22^nd February at the ExCel in London’s Docklands. We will be available at Stand no. U48 in ExCel’s North halls, where our staff look forward to discussing how SMITH BROS & WEBB LIMITED’s extensive experience and capabilities in the field of automated train washing equipment can be applied to your own specific requirements. Please feel free to contact our head office in Alcester if there are any specific issues you would like to discuss with us in advance of the show.

SMITH BROS & WEBB LIMITED will be exhibiting at the Euro Bus Expo 2006 show, which takes place from 7-9^th November at Birmingham’s NEC. We will be located at stand number A36 in Hall 5, and our staff look forward to meeting you to discuss your requirements.

It’s a measure of the durability of the equipment manufactured by SMITH BROS & WEBB LIMITED that a new coach wash installed by WA Shearings at its Torquay base is replacing a machine supplied 27 years ago. “For operators who are concerned about durability and reliability when investing in a new coach wash, there can be no finer testimonial,” says SMITH BROS & WEBB LIMITED Managing Director John Bennett. “Not many items of capital equipment which see use day-in, day-out, give over a quarter of a century of service.” And with that record, it’s no surprise that WA Shearings have specified a replacement machine from SMITH BROS & WEBB LIMITED – the latest version of its Strong three-brush moving-gantry wash. “We have had good service from the existing SMITH BROS & WEBB LIMITED equipment, so it made sense to return to SMITH BROS & WEBB LIMITED for a replacement,” says Group Chief Engineer Barry Mace of WA Shearings. “It keeps our fleet smart, which is vitally important in the leisure travel market. Nobody wants to take a holiday in a dirty coach.” SMITH BROS & WEBB LIMITED manufactures a wide range of specialist bus and coach washes at its factory in Alcester, Warwickshire. The model used by WA Shearings washes a stationary coach using three rotating brushes – one horizontal, two vertical – which are mounted in a gantry that traverses the length of the vehicle. The Strong can handle coaches of any length, including the new generation of 15m models.

April 2006
SMITH BROS & WEBB LIMITED Complete Heritage Railway Carriage Wash

SMITH BROS & WEBB LIMITED have completed installation and commissioning of the carriage wash at Severn Valley Railway’s Kidderminster depot. The wash plant, based on SMITH BROS & WEBB LIMITED’s Britannia S.A. model is similar to another nearby Britannia installation operated by Midland Metro at Wednesbury. In addition to the carriage wash itself, the Kidderminster facility includes splash screens, a control room and an environmentally friendly water recycling system, all of which were supplied and installed by SMITH BROS & WEBB LIMITED, together with the relevant civil engineering works. Commenting on the new wash, Severn Valley Railway Marketing Manager John Leach said that the facility would be a welcome enhancement to the company. “Not only is it extremely time consuming to wash a coach by hand, because of their length and height they are difficult to clean as well. This new coach wash will put an end to all that. It also means that passengers will always be guaranteed clean coaches, and problems caused by dirt on the windows will be eradicated. It will make the line more attractive to customers.” A significant proportion of the cost of the wash was met by the West Bromwich Building Society, which runs special savings accounts for Severn Valley Railway members and supporters.

SMITH BROS & WEBB LIMITED will, once again, be exhibiting at the Commercial Vehicle Show. This years show runs from 25^th – 27^th April at Birmingham’s NEC, and we look forward to meeting you at Stand no. 2118 in Hall 2. Please don’t hesitate to contact us if you require assistance with registration or would like to discuss any specific issues in advance of the show.

SMITH BROS & WEBB LIMITED are pleased to announce the appointment of Mark Prockter as Business Development Manager, Rail. Mark, originally an Economics & Accountancy graduate, has many years experience in the rail industry and comes to us with an in depth knowledge of the UK and International rail markets, although his specialised background is in sales of train care facilities. Originally from Kent, where he still lives, Mark can be contacted in the first instance via SMITH BROS & WEBB LIMITED’s head office in Alcester.

SMITH BROS & WEBB LIMITED Celebrate Return To Upgraded And Expanded Factory.

Following the fire that damaged our factory in February, we are pleased to report that repair work has been completed, all operations have been relocated back to our own premises, and production has now resumed from our own factory.

Indeed, not only were we able to continue production virtually uninterrupted from an alternative unit during the previous 8 ½ months, we took the opportunity to significantly expand and enhance the factory while it was closed for repairs. In addition to removing and replacing the entire factory roof and cladding, and structural steel close to the seat of the fire, the factory has been given a complete electrical refit and we have made significant investment in new factory equipment such as shot blasting plant, electrostatic painting, craneage, roller shutter doors, lathes and drills. A new air extraction facility for the paint booth and improved lighting have also contributed to the working environment.

Furthermore, we have increased the floorspace of both our factory and office building. Our office space has been increased by 60%, including new purpose built conference rooms and an expanded drawing office, and our factory has been expanded to over 2,500 square metres. New and improved fire protection systems and security alarms have been fitted throughout our premises, and an upgraded telephone system has been installed.

Some minor redecoration and refitting work remains to be completed in the next few months, but we are proud to report that we have emerged from the events of last February bigger, stronger and better equipped to face the challenges of the future.

As part of the prestigious Channel Tunnel Rail Link project, a train maintenance depot at Temple Mills, just north of Stratford, is under construction. The depot will consist of an eight-road shed, with berthing sidings, toilet discharge facilities and an automatic train wash plant.

Clean, bright and distinctive liveries are of increasing importance to all train operating companies. Of course, this is not a new phenomenon as SMITH BROS & WEBB LIMITED, the chosen specialist supplier train washing equipment, can testify. Their pedigree dates back to the 1920’s when the business designed and built a Carriage Washing Plant for the London and North Western Railway. Since then the company has supplied many train washing systems around the world under their Britannia branding.

The SMITH BROS & WEBB LIMITED design team is well used to developing train wash schemes which meet even the most demanding expectations. Consequently, when Rail Link Engineering, the CTRL designers and project managers, was searching for a suitable contractor the team was able to produce a proposal to more than satisfy their client’s needs.

The aim was to provide an efficient and reliable wash facility with minimal environmental impact. Therefore, SMITH BROS & WEBB LIMITED’s engineering design team offered a Britannia 8 brush bi-directional wash plant which is designed to utilize neutral bio-degradable detergents. Furthermore, the plant incorporates a ‘total’ water recycling system which recovers most of the spent wash water and treats it for re-use in the wash process. The plant is to be installed in a wash ‘tunnel’ building, to afford protection during poorer weather conditions and to contain over-spray.

The profile of the rolling stock is critical to wash plant design. In this case, the design team was asked to consider not only the train sets currently in operation but those that would be used in the future. Consequently, ease of eventual up grade is incorporated within the configuration of the equipment and the wash-pad.

Awarded to SMITH BROS & WEBB LIMITED in April 2005, the design phase of the train wash project is nearing completion, with procurement and manufacturing activities due to commence on schedule by the end of 2005. The main equipment will be manufactured in its newly upgraded manufacturing facility located in Alcester, Warwickshire, in readiness for delivery to commence during May 2006. SMITH BROS & WEBB LIMITED installation engineers are due to arrive on site in June. With installation and commissioning scheduled to take 6 weeks, the Temple Mills train wash is expected to be ready to go into service by August 2006.

In the late evening of 28th February 2005, a fire took place within our Britannia works on the Arden Forest Industrial Estate in Alcester.

The cause of the fire is unknown, and was not immediately detected as the premises were unoccupied at the time. The swift action of our security personnel and subsequently the emergency services ensured the fire was brought under control as quickly as was possible. Nevertheless, the damage was very serious, putting our production and main stores out of action. Initial estimates suggested that it could take six months to renovate our existing premises and restore our manufacturing capability.

However, we resolved at a very early stage that we were not going to allow this incident to affect our business. We were determined that all our customers, those requiring service support and those with orders on hand for new equipment, should still be able to rely on us. In fact, our goal was that there should be no disruption, in our customers' eyes, whatsoever to our supply of goods and services.

Consequently, it was necessary to put our Disaster Recovery Plans into operation immediately. The first priority was safety. Within not much more than 24 hours all electrical circuits had been checked and either returned to use or isolated where necessary. The clean up operation had begun at once but as soon as we were sure the premises were safe it started in earnest. The integrity of the power supply was also important to protect the comprehensive suite of computer based systems, which are an integral part of everyone's business these days. The next step was to locate alternative manufacturing and storage space. Within three days we had secured two additional factory units and some temporary finished product storage, all conveniently situated on the Arden Forest Industrial Estate. We are grateful to our neighbours for their help and support.

I am delighted to report that within days we were producing some sub assemblies from the smaller unit. Our main stores, which is extremely important in supporting our service and spares activities, resumed full operation also, in a matter of two days. The key new unit which is housing our fabrication and final assembly capability was in production in under three weeks.
I believe this achievement is remarkable. It is a tribute to the efforts of the entire workforce who have ensured that the disruption to our business is minimised. I am proud of them all; this includes those not directly involved with the recovery activities but who have continued to provide a high level of service despite any early uncertainties of how quickly we could return to normal. All in all, I believe the impact on our customers and therefore our business has been negligible.

No doubt, internally, we will continue to suffer disruption for some time yet whilst renovations to our factory take place. However, the management team is committed to seizing this opportunity to accelerate our plans to improve our amenities. We do not wish to just restore our existing factory; we are determined to develop our facilities, thereby increasing our capabilities.

February 2005
SMITH BROS & WEBB LIMITED To
Exhibit At The Commercial Vehicle Show 2005

SMITH BROS & WEBB LIMITED will once again be an exhibitor at the Commercial Vehicle Show. This years show will be held at the Birmingham NEC from 5th - 7th April 2005, and you will find us located at Stand 507 in Hall 20.
We look forward to your visit at any time during the show, but are also available for meetings by prior arrangement. Please contact your Regional Sales Manager or our Sales Office in Alcester if you would like to make an appointment.

SMITH BROS & WEBB LIMITED are pleased to announce the appointment of Ian Eggleton to the post of Engineering Manager.
Ian joins us from the motor industry, where he has a background in automotive engines, and particular experience in Change Management.
Ian will take full responsibility for SMITH BROS & WEBB LIMITED's engineering function, covering our Technical Department, Factory, and Service & Installation Group.

Effective 1st December 2004 , SMITH BROS & WEBB LIMITED are making the following organisation changes.
Bob Smith is appointed Sales Manager - Midlands Region. Bob is an industry veteran, with vast experience of the vehicle wash business, and has served for 13 years as National Service & Installation Manager at SMITH BROS & WEBB LIMITED during which time we have developed an unrivalled reputation for the quality of our after sales service. Bob's appointment completes our territorial sales coverage of the United Kingdom .
Andy Leicester is promoted to Service and Installation Controller, in which function he will take full responsibility for the organisation and control of our Service and Installation department. Andy moves into this role with 18 years experience as a SMITH BROS & WEBB LIMITED Field Engineer, but will continue to receive support from Bob Smith .

October 2004
SMITH BROS & WEBB LIMITED Announce
Availability of Drive Through Lorry Wash

SMITH BROS & WEBB LIMITED are pleased to announce availability of a drive through vehicle washing machine developed specifically for truck fleet operators requiring fast throughput. The Britannia Streamline LW four brush drive-through is based upon the well established design for the standard Britannia Streamline 45 bus wash, which has proved to be extremely reliable, durable and cost effective. The Britannia Streamline LW is designed to wash the front, sides and rear of a vehicle as it drives through a wash bay, giving an articulated vehicle an effective wash in less than 90 seconds. The machine is designed with mirror avoid and can also be supplied with 'arctic gap' avoid to prevent brush trapping on vehicles which are not close coupled. The Britannia Streamline LW is a fast, reliable and effective system for distribution centres or depots where speed of turn around is important. Please contact our office in Alcester or your regional sales contact for more details.

Appointment of Regional Sales Manager
SMITH BROS & WEBB LIMITED are pleased to announce the appointment of Dave Foster to the position of Southern Area Sales Manager.
Dave is a New Zealand national with a background in Electrical Engineering, and joins us with a long track record of sales work.
Dave will have specific responsibility for handling our road vehicle wash business in London and the Home Counties, the Thames Valley area, South West England and South Wales.

September 2004
SMITH BROS & WEBB LIMITED to Exhibit at
Railtex 2004 and Coach and Bus '04

SMITH BROS & WEBB LIMITED will be exhibiting at both Railtex 2004 and Coach & Bus '04 shows, which are being held simultaneously at the NEC in Birmingham from 2nd to 4th November 2004.
Our railway industry customers will find us located at Stand 461 in Hall 2 of the Railtex show, while road vehicle customers are most welcome to visit us at Stand E14 in Hall 3 of the Coach & Bus event.
If you would like to make a specific appointment to discuss our Britannia vehicle washing systems at either of these shows, please contact either your regional Sales Manager, or our Sales Office in Alcester.

SMITH BROS & WEBB LIMITED are pleased to announce availability of the Britannia Strong RLW locomotive wash. This model was developed using our proven moving gantry wash machine technology to provide our customers with the facility to wash a stationary locomotive. The Britannia Strong RLW efficiently cleans the front, sides and rear of the vehicle and can easily be 'taught' to wash most shapes of locomotive. This is suitable for operators who have a requirement for washing vehicles individually, such as rail freight companies or operators of small sets.

SMITH BROS & WEBB LIMITED Announce
Availability of Front and Rear Cab Washing for Trains

SMITH BROS & WEBB LIMITED have already supplied, within their Britannia Train Wash Plant, the ability to automatically clean the front and rears of trains on many occasions. There are examples of this facility not only in the United Kingdom , but also in continental Europe , the Middle East and Asia . However, we can now offer the Britannia THB front and rear train washing machine in it's own right, both as part of an overall train wash system or as an upgrade to an existing plant. This equipment can be utilised whatever method of traction is in operation, electric or diesel. This unique system automatically finds the profile of the train and is therefore very adaptable for different train types.

For several years, SMITH BROS & WEBB LIMITED have been able to provide the Britannia Chassismaster under vehicle cleaning system through a supply agreement with Jaco Sumal Ltd of Birmingham . Following a revision of this agreement, it gives us pleasure to announce that production of the Britannia Chassismaster will now transfer from Jaco Sumal to our own factory in Alcester. While Jaco Sumal will continue to offer design and technical support for the Chassismaster, SMITH BROS & WEBB LIMITED will now assume primary responsibility for its manufacturing, installation and after sales service.

SMITH BROS & WEBB LIMITED are pleased to announce that with immediate effect, the role of Stewart Robertson , our Northern Area Sales Manager, has been expanded and enhanced. In addition to his current area responsibilities, Stewart will now have responsibility for our customers in Yorkshire and Northern Ireland . Stewart will also be responsible for dealing with a number of accounts at a national level.

SMITH BROS & WEBB LIMITED
Celebrate 60th Anniversary

This year, SMITH BROS & WEBB LIMITED, the foremost British manufacturer of automated vehicle washing systems for passenger carrying and commercial vehicles celebrates its 60th anniversary.
Since 1944, we have been designing, manufacturing, installing and servicing all types of automated commercial vehicle washing plants, under the Britannia branding, and can claim to be the only British company to have continually served the commercial vehicle washing market during that time. For most of the 60 years we have been in business we have specialized in the provision of commercial vehicle washing equipment. Consequently, our machines are designed to withstand the rigors of the environment in which they work. And, our nationwide service operation is totally focused upon the support of commercial operators and is not sidetracked or diluted by any forecourt commitment. During our first 60 years, the Britannia brand name has become synonymous with quality, efficiency and reliability.
Our policy has become one of continuous development and improvement, both of product range and services, ensuring that customers can be provided with the best possible equipment and field support. We look forward to offering our products and services to you for the next 60 years.

SMITH BROS & WEBB LIMITED are pleased to announce the appointment of Andy Stevenson to the position of Sales Office Manager.
Andy is a graduate Chemical Engineer with 15 years experience of internal and external sales work, and joins us with extensive experience of the co-ordination and management of sales activities gained within a number of world class engineering companies.
Based in our Alcester, Warwickshire office, Andy will be responsible for undertaking a wide variety of tasks in support of our sales activities. In particular, he will be available to deal with general sales queries and to offer assistance and support to our existing customers.